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The Real Impact of Impartial Energy Advice

 15 October 2024 | Energy Advice

RES has proudly been dedicated to providing essential energy efficiency advice and support to communities across Staffordshire, Shropshire and beyond. Through our collective efforts, we have not only helped individuals reduce their energy bills but also empowered them with the knowledge and resources needed to maintain healthy, warm homes.

How RES is Changing Lives Through Energy Efficiency


Over the past year, RES has proudly supported thousands of households in their pursuit of energy efficiency.

Our initiatives have directly reached over 7,000 people, providing them with tailored advice on how to reduce their energy consumption and expenses.

We’ve successfully assisted more than 2,355 vulnerable individuals, helping them navigate support systems and access necessary funding to improve their living conditions.

Energy assessments and improvements were carried out in over 410 homes, ensuring that residents can keep warm without financial strain.

The Importance of Impartiality in Energy Solutions


 

Impartiality continues to be one of RES’ key principles. We recognise that providing unbiased energy advice in Staffordshire and the surrounding areas is crucial to changing our communities for the better. Our recommendations are carefully tailored to each household’s unique needs, with no commercial interest. This independent approach empowers residents to act on our advice with confidence.

Our impartial stance is reflected in our comprehensive training programs for advisors, who are equipped to offer bespoke, honest guidance that prioritises the resident’s welfare above all else. By maintaining impartiality, we ensure our advice is always reliable and in the best interest of the household.

Engaging Communities with Residential Energy Services


Engaging effectively with people and communities is another cornerstone of RES. We recognise that discussing energy usage can be complicated and sensitive, particularly when finance is involved. To address this, we’ve created a supportive environment where residents feel comfortable expressing concerns without judgement. Our multi-channel outreach—including phone, WhatsApp, emails, and home visits—ensures accessibility and flexibility, making our services easily reachable for all, especially the most vulnerable.

Warmer Homes Project

Our community-focused projects, such as the Warmer Homes Project, deliver mobile energy advice to underserved areas. By providing on-the-ground support, we not only enhance accessibility but also demonstrate our commitment to delivering practical, actionable advice where it’s needed the most.

Employee Energy Advice

Our Employee Energy Advice workshops are another way we embrace our role as a trusted community partner, delivering fully funded energy advice and support to workforces across the region, improving accessibility to impartial energy support even further.

As well as direct engagement, we prioritise education, supplying residents with clear, simple materials that empower them to make informed decisions about retrofitting and energy efficiency. This varied approach ensures comprehensive support, promoting long-term energy savings and improving residents’ quality of life.

Download Our Impact Report


 

Our journey towards energy efficiency is ongoing, and we invite you to learn more about our initiatives.

Download our detailed impact report to discover additional insights and understand how we are continuously adapting to meet the evolving needs of our communities.

Download the Impact Report

Residential Energy Services Limited
Residential Energy Support CIC
Company Number - 15188106

Smart Innovation Hub,
IC6 Denise Coates Foundation Building,
Keele University,
Newcastle Under Lyme,
Staffordshire, ST5 5NS
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